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Crisis and Suicide Prevention

Emergency

Dial 9-1-1 if you require emergency services, or go to your nearest emergency department.

Mental health crisis services in Durham Region

Crisis and suicide prevention call 9-8-8

Call or text 9-8-8 to access bilingual, trauma-informed, and culturally appropriate mental health and suicide prevention support. The service is free and can be accessed 24 hours a day, 7 days a week, 365 days a year. Trained crisis responders are there to listen and to provide non-judgmental, compassionate support, offering a safe space to talk. Translation services may be requested.

Other crisis services

Distress Centre Durham 905-430-2522 and 1-800-452-0688

Specially trained responder volunteers provide:

  • Emotional support and encouragement;
  • Crisis management;
  • Suicide risk assessment;
  • Community resource/referral information; and
  • Emergency intervention.

Durham Mental Health Services 905-666-0483 or 1-800-742-1890 (toll-free)

Telephone support is available toll free, 24 hours per day, to support the individual (16+) in crisis and/or their supports. A community visit by our mobile crisis team can be arranged to support the individual in their preferred environment. Follow-up support, including linkage and referral to other community supports, are also available.

Kids Help Phone 1-800-668-6868

Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support for kids, teens and young adults in English and French.

211Central.ca dial 2-1-1

2-1-1 is a service available by phone, text, online search, email or chat that connects people to local services, programs and community supports. 2-1-1 is free, confidential, and available in over 150 languages. Additional identity specific and culturally relevant supportive crisis lines can be accessed through this service.

Contact us

Health Department
Durham Health Connection Line
Population Health Division
The Regional Municipality of Durham
605 Rossland Road East
Whitby, Ontario L1N 6A3

Telephone (within regional limits): 311
Email Durham Health Connection Line
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