Regional Service Impacts

On Monday, October 12, the following programs and/or services will be impacted due to Thanksgiving Day:  

• All Durham Regional facilities will be closed, including Regional Headquarters in Whitby, Provincial Offences Courts and offices, Ontario Works offices, the Child Care and Early Years Division offices, and all Regional front counters.  

• The Region’s eight Directly Operated Early Learning and Child Care centres will be closed.  

• All Family Services Durham locations will be closed.  

• Ontario Works offices in Ajax, Oshawa and Uxbridge will be closed.  

• Adult Day Programs at Hillsdale Estates in Oshawa and Lakeview Manor in Beaverton will be closed. The Port Perry site (451 Paxton Street) is always closed on Mondays. 

• • The Primary Care Outreach Program (PCOP) continues to operate from 8 a.m. to 6 p.m., seven days a week. You can connect with PCOP by: 

         Email: RMD.PCOP@durhaml.ca. 
         Phone: 289-979-9426 or 311 (within Durham Region).
         Toll-free: 1-888-721-0622.

• Health Department programs and services will be unavailable, including: 

• • Oral Health Clinic in Oshawa.  

• • Sexual Health Clinics. 

• • Breastfeeding Clinics.  

• • Immunization Clinics.  

• • Water sample drop-off and pick-up services will be unavailable on Friday, October 9 and Monday, October 12 at the following locations:  

• • • Durham Regional Headquarters (605 Rossland Road, Whitby).  

• • • Durham Region Health Department Port Perry Office (181 Perry Street, Port Perry). 

• • • Township of Uxbridge Municipal Office (51 Toronto Street, Uxbridge).  

• • • Garnet B. Rickard Recreation Complex (2440 Durham Regional Highway 2, Bowmanville).  

• • The regular water sample bottle drop-off and pick-up schedule will resume on Tuesday, October 13 at 8:30 a.m. 

• Durham Regional Transit (DRT) weekend service will be in effect.  

• • The Specialized Services/On Demand Call Centre will be open from 7 a.m. to 10 p.m.  

• • The Customer Service Call Centre will be closed.  

• • The DRT Customer Service Desk (110 Westney Road South, Ajax) will be closed.  

Note: Please note that Durham Region Outreach will still be available to support those experiencing homelessness. For help with homelessness support, you can connect by:  

     Email: HomelessHelp@durham.ca. 
     Phone: 905-668-4113 extension 5510 or 311 (within Durham Region) extension 5510.  
     Toll-free: 1-800-372-1101 extension 5510.  

For Provincial Offences Court Services, the public can use online services for payment or the 24-hour drop box at the south entrance of Regional Headquarters. Email poa.courts@durham.ca or visit Durham.ca/CourtServices for more information or to file electronic documents. Please note, these services will not be monitored during closure. 

For Prosecution Services, the public can use online services to order disclosure and schedule a pre-trial meeting for Part III offences by visiting the Durham.ca/ProsecutionServices.